Get help and support for setting up or troubleshooting your cox advanced tv and contour tv service.
Cox cable mini box not working.
Batteries are low dead or inserted incorrectly.
The dvr in the living room still works but not the mini box in the bedroom.
If you have programmed the mini box remote to work with your tv press input on the mini box remote to change the input selection.
On the cox cable receiver press the power button.
The user id and password for the account.
Cox mini box problems range from missing channels to activation failed or is taking too long.
The service address and cox pin or the last four of the account holder s social security number ssn.
The following procedure will walk you through changing settings on both the cox mini box and cox remote control.
0 stephaniea over 4 years ago.
Hooray for cox minibox.
Verify the batteries are inserted in the correct direction.
Hi shawntemple is the cable straight from the wall to the mini box or is there a splitter.
We can assist with solving the most frequently encountered issues including programming your remote control scheduling your contour dvr or refreshing your cable boxes or cablecards.
Completing these steps will force the mini box and remote control to allow your tv to control the volume level of your service.
If your tv does not turn off or if the mini box is not working with your tv follow these.
If you are missing channels or have upgraded or downgraded your service use the following steps to run a channel scan.
Your mini box remote not only controls your mini box it can also be programmed to control your tv.
If you are using an hdmi cable to connect your mini box to your tv this message may indicate that the tv is not tuned to the proper input or source.
Press and hold until the tv turns off then release.
If the box turns on or off then install new batteries in the remote and try again.
Turn on your tv.
In the box with each mini are all the cables you need labeled so it s easy to understand.
Live tv cannot display during the channel scan.
Its says there is an interruption in service.
Press and hold until blinks twice then release.
Remote will not change channels or turn on the tv.
Our mini box completely stopped working today.